Responsible Gaming
Our Commitment to Responsible Gaming
At Rocket Casino, we are committed to promoting safe and responsible gaming practices. Gaming should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gaming becomes problematic.
Age Verification
You must be 18 years of age or older to access and use Rocket Casino. This is the legal requirement in Australia. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not attempt to register or play.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please review the following checklist and seek help if you recognise any of these warning signs:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by gambling more to recover money lost
- Hiding or lying about your gambling activities and spending
- Experiencing relationship or family problems due to gambling
- Neglecting work, study, or personal responsibilities
- Using gambling to cope with stress, anxiety, or depression
- Borrowing money or going into debt to gamble
- Feeling irritable or anxious when trying to cut back or stop
- Experiencing financial difficulties as a result of gambling
- Losing interest in hobbies and activities you once enjoyed
If you have identified with any of these signs, support is available.
Self-Help Tools
Rocket Casino provides several built-in tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you are willing to lose during a gaming session
- Reality Checks: Enable regular pop-up reminders about the time and money you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Session Time Limits: Set a maximum duration for each gaming session
We encourage you to use these tools proactively. Contact our customer support team for assistance in setting or adjusting these limits.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available from these trusted Australian organisations:
Gambling Help Online
Website: www.gamblinghelponline.org.au
Australia's national service offering free online and telephone counselling for people concerned about their gambling or someone else's.
Gambler's Help
Telephone: 1800 858 858 (free, confidential, 24/7)
A free, confidential counselling service across Victoria for problem gambling support.
International Support Resources
For players from other regions, the following organisations also provide support:
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free information and support for anyone concerned about problem gambling.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for gambling online.
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based information and resources on responsible gambling.
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
Resources and support for problem gambling in the USA.
If You Need Help
Seeking help is a sign of strength, not weakness. If you are concerned about your gambling or that of someone close to you, please reach out to one of the organisations listed above. They provide free, confidential support and are available 24/7.
Remember: You are not alone, and help is always available. The sooner you seek support, the sooner you can regain control.
If you are in crisis, please contact emergency services or a crisis helpline in your country immediately.